Wednesday, February 21, 2018

The Broadmoor Recognized with 58th Forbes Five Star Award

Penrose Room Restaurant and The Spa at The Broadmoor Receive Awards for Ninth Consecutive Year

(Colorado Springs, Colo.) – Further cementing its place among the top hotels, restaurants, and spas in the industry, the Forbes Travel Guide has again bestowed The Broadmoor with its coveted Five Star Award. For a record-breaking 58 consecutive years, the iconic Colorado Springs destination has been recognized for its commitment to helping guests “Discover Adventure” within an authentic and elegant western atmosphere.

Forbes has been publishing the list for 60 years, recognizing the world's finest properties and rewarding gracious, intuitive service, with The Broadmoor officially heralded as the longest-running Forbes Five Star property on the planet. For additional perspective, in 2018, there are only 199 Five Star recommended hotels in the world, and an elite group of just 13 properties earned Five-Star awards for their hotel, restaurant and spa, including The Broadmoor.

The Penrose Room restaurant, and The Spa at The Broadmoor, each received Forbes Five Star awards for the ninth consecutive year, making The Broadmoor the only triple Five Star award-winning property in Colorado.

“What an honor it is to receive this Triple Crown of distinction from Forbes,” says Broadmoor President and CEO Jack Damioli. “To be acknowledged in this way strengthens our dedication to outstanding service, whether we are looking toward the future, or celebrating our rich history during our Centennial anniversary this year.  The Penrose Room and The Spa at The Broadmoor are just two examples of the world-class experience we strive to offer at our world-class destination.”

The Broadmoor’s Spa Director Cassie Hernandez added, “We are thrilled to have The Spa at The Broadmoor presented once again with such a prestigious award. Guest satisfaction is our top priority, and we are proud to be recognized for our efforts.”

The Broadmoor celebrates much more than its Forbes Five Star rating in 2018 as it marks turning 100 in 2018, commemorating its history with special events, activities, and packages. On June 29, 2018, The Broadmoor will officially turn 100 years old. There will be fireworks and then the opening round of the U.S. Senior Open.

A gold standard in travel since 1958, the Five Star ratings process is based on more than 750 standardized criteria for hotels, making it the most rigorous and comprehensive in the industry. The process begins with a facility inspection that considers every aspect of the property, including its overall cleanliness, condition, and location. To achieve Four and Five Star Status, properties must meet or exceed bar-setting service standards that are determined through an unannounced, undercover service evaluation conducted by the Travel Guide’s expert inspectors.

For a detailed explanation of how Forbes Travel Guide compiles its Star ratings, visit

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